Intellixio - Privacy Policy

1. Introduction and Scope

Intellixio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information.

Scope of This Policy: This Privacy Policy applies only to the personal data we collect and control through our corporate website (https://intellixio.com), our direct marketing activities, sales engagements, and other corporate communications. In these situations, Intellixio acts as the Data Controller.

This Policy Does Not Apply to Our Products: Our software products, ZendoLead and ZendoWhisper, operate under their own specific legal agreements. When our customers use these products, they are the Data Controller of the data they process, and we act as their Data Processor. For information on how data is handled within our products, please refer to their respective privacy policies:

• ZendoLead Privacy Policy
• ZendoWhisper Privacy Policy

Please read this policy carefully to understand our practices regarding the data we control.

2. Data We Collect

As a Data Controller, we collect information about individuals who interact with our corporate entity. The categories of information we may collect include:

• Personal Identifiers: Your first and last name, email address, phone number, job title, company name, and postal address when you provide them to us (e.g., by filling out a contact form).
• Technical Data: Your Internet Protocol (IP) address, browser type and version, device information, and operating system when you browse our Site.
• Usage Data: Information about how you use our Site, such as pages visited, time spent on pages, and links clicked.
• Commercial Information: Records of services you considered or purchased directly from Intellixio (e.g., enterprise consulting engagements).
• Communications Data: Information you provide when you communicate with us for sales inquiries or support related to our corporate entity.

3. How We Collect Your Data

We use the following methods to collect data:

• Direct Interactions: You provide us with data when you fill out forms on our Site, contact us via email, or communicate with our sales and marketing teams.
• Automated Technologies: As you navigate our Site, we automatically collect Technical and Usage Data using cookies and similar technologies. For more information, please see our section on Cookies below.
• Third Parties: We may receive data from third parties such as analytics providers (e.g., Google Analytics) or business partners.

4. How We Use Your Data and Our Legal Basis for Processing

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with the following categories of third parties to achieve our business purposes:

• Service Providers: Third-party vendors who perform services on our behalf, such as cloud hosting providers, CRM platforms, and email marketing services.
• Professional Advisors: Our lawyers, accountants, and other professional advisors where necessary.
• Legal Requirements: We may disclose your information where required to do so by law, in response to a valid legal process, or to protect our rights.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process as a Data Controller. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. If we transfer personal data from the European Economic Area (EEA), UK, or Switzerland, we ensure that appropriate safeguards are in place, primarily by using the European Commission's approved Standard Contractual Clauses (SCCs). Your submission of information to us constitutes your agreement to such transfers.

8. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data that we control:

• The right to access a copy of your personal data.
• The right to rectification to correct inaccurate data.
• The right to erasure (the "right to be forgotten").
• The right to restrict the processing of your personal data.
• The right to data portability.
• The right to object to processing (particularly for direct marketing).

To exercise any of these rights, please contact us at [email protected]. We may need to request specific information from you to help us confirm your identity.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. We use both essential cookies, which are required for the operation of our Site, and non-essential cookies (like analytics and marketing cookies), which are only used with your consent. You can manage your preferences through our cookie consent banner.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices as a Data Controller, please contact our Data Protection Team at: