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Intellixio and Our Commitment to the GDPR

Last Updated: July 8, 2025

Article 1: Our Commitment to Data Protection

Intellixio ("we," "us," or "our") is fully committed to upholding the principles of the General Data Protection Regulation ((EU) 2016/679) and applicable data protection laws in the UK and Switzerland. This document outlines our compliance framework and the rights of individuals whose personal data we process as a corporate entity. This statement supplements our main Intellixio Privacy Policy.

Article 2: Scope of this GDPR Statement and Our Role

2.1 Scope: This statement applies exclusively to the personal data for which Intellixio acts as a Data Controller. This includes:

  • Customer Inquiry Data: Information provided when you contact us via our corporate website's forms or email for sales or business inquiries.
  • Marketing Data: Information you provide when you subscribe to our newsletters or other marketing communications.
  • Website Visitor Data: Technical data collected via cookies on our corporate website, https://intellixio.com.

2.2 Our Role as a Data Processor for Our Products: This GDPR statement does not govern the data processed by our software products. For our products, ZendoLead and ZendoWhisper, Intellixio acts as a Data Processor, processing data on behalf of our customers, who are the Data Controllers. The data processing activities within those services are governed by their respective GDPR Compliance statements.

Article 3: Lawful Bases for Processing

As a Data Controller, we only process your personal data when we have a valid legal basis to do so under Article 6 of the GDPR.

Type of DataOur Lawful Basis for Processing
Customer Inquiry DataLegitimate Interest: To respond to prospective clients and engage in business-to-business communications.
Marketing DataConsent: When you explicitly opt-in to receive marketing content. You can withdraw this consent at any time.
Website Visitor DataLegitimate Interest (for strictly necessary cookies) or Consent (for analytics and marketing cookies).

Article 4: Your Data Subject Rights

Under the GDPR, you have specific rights regarding the personal data for which we are the Data Controller. You can exercise any of these rights by contacting us at [email protected].

  • The Right to Access: You can request a copy of the personal data we hold about you.
  • The Right to Rectification: You can ask us to correct any inaccurate personal data.
  • The Right to Erasure (Right to be Forgotten): You can request that we delete your personal data where there is no compelling reason for its continued processing.
  • The Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain circumstances.
  • The Right to Object: You can object to us processing your personal data based on legitimate interests, including for direct marketing.

Article 5: Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk for all personal data we control, including data encryption, access controls, and regular security assessments.

Article 6: International Data Transfers

As a global company, we may transfer personal data outside of the European Economic Area (EEA). When we do so, we ensure that the data is protected by appropriate legal safeguards, primarily by using the European Commission's approved Standard Contractual Clauses (SCCs).

Article 7: Relationship to Product GDPR Policies

For clarity, the specific GDPR compliance details for our products, where we act as a Data Processor, are governed by their own distinct statements.

  • ZendoLead GDPR Compliance Statement
  • ZendoWhisper GDPR Compliance Statement

Article 8: Data Protection Officer

We have appointed a dedicated Data Protection Team to oversee our compliance efforts. For all inquiries related to this GDPR statement and our data protection practices as a Data Controller, please contact them:

Intellixio

Attn: Data Protection Officer

Email: [email protected]

Address: House-105, Canada Plaza (5th floor), Shahid Latif Road, Koshaibari, Mollartek, Ashkona, Dakshinkhan, Dhaka, Bangladesh, 1230